Shipping Policy

Handcrafted with care — delivered with pride

Made to Order

Every pair of Formo Leather shoes is individually handcrafted to order by our skilled artisans in Palestine. Because each pair is made specifically for you — cut, stitched, and finished by hand — we do not hold pre-made stock. This ensures you receive a product of the highest quality, made with care and precision.

Production & Delivery Timeframe

Please allow 4 to 10 business days from the date of your confirmed order for your shoes to be crafted and dispatched. The exact timeframe depends on the complexity of the style, current order volume, and your delivery location. You will receive a notification once your order has been dispatched.

Delivery Areas

We currently ship across Palestine and Israel. For international orders, please contact us via WhatsApp before placing your order so we can confirm availability and provide an accurate delivery estimate.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address. We strive to keep shipping fees as low as possible while ensuring your order arrives safely and on time.

Order Tracking

Once your order has been dispatched, you will receive tracking information via the contact details provided at checkout. If you have any questions about your order status, please reach out to us on WhatsApp — we are happy to assist.

Delays

While we make every effort to meet the stated timeframes, delays may occasionally occur due to high demand, public holidays, or circumstances beyond our control. We will always communicate proactively if your order is affected.

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